• Real-time processing is where data is processed as it is received and the output is made available immediately to influence the ongoing activity
• Interactive processing is computer processing in which the user can modify the operations appropriately while observing results at critical steps

• Computer viruses
• Unstable power supply
• Hard disk crash
• Theft of data/programs

• URL is clicked/typed into a web browser address bar. The page is requested (by the web browser) so HTML and files are fetched from a web server and the browser collates the page, which is then displayed on the monitor.
• OR
  URL is clicked/typed into a web browser address bar (1). The browser locates the IP address either in cache or using a DNS server and the browser sends a request to the web server with that IP address web server uses HTTP to send back the requested web page and the browser displays the content of the page .

• Is an integration of sound, text, graphics, and video to convey information

• Bus topology is characterised by common transmission media shared by all the connected nodes
• Star topology is characterised by a central switching node connected directly to each of the multiple nodes in the network

Advantages of Star topology over Bus topology

• Faster communication as compared to bus topology
• Independent line of connection allows freedom of removing or adding nodes

Disadvantages of Star topology over Bus topology

• Expensive as compared to the bus topology
• Long cable length

Dual input of data

• Two inputs are compared by the system and any discrepancies are reported (and not stored.)
• Data input once, either printed out or checked on the screen and  errors corrected

 Rules are given to the processor

• Only accept A, B, C, D, E, F, G i.e Any other input rejected.

Drop-down list/radio buttons

• Provides only valid inputs, so no other validation is required

c) Distinguish between a source program and a compiler as used in computer programming. [2]

Source program is the original program in a high level language as written by the programmer while a compiler is a program translator that converts source program to object code.

Manages memory (RAM) 

• Allocates memory to programs currently executing •

Ensures programs/data do not corrupt each other: Ensures all programs and data including itself is stored in correct memory locations

Manages processes: Ensures different processes can utilise the CPU and do not interfere with each other or crash •

Allows a user to run programs : On a multi-tasking O/S ensure that all tasks appear to run simultaneously

• Allocates time slices 
• Scheduling of programs
• Handles interrupt
• Allows a user to configure hardware

(a) Disk mirroring- Data is written on two or more disks simultaneously.

(b) Encryption - Contents are scrambled so they cannot be understood without a decryption key

(c) Backup - A copy of the data is taken and stored in another location

• consists of values between 0–255 / 0–FFF
• values are separated by full stops/colons
• it is a unique address
• can be static or dynamic
• can be public or private
• can be IPv4 / have four groups of digits
• can be IPv6 / have eight groups of digits
• in IPv6: can replace groups of zeros.

• Processor X is likely to process instructions more efficiently as firstly it has the i7 CPU which is a faster processor as well as the quad core which processes quicker and the higher GHz versus Processor Y

1. Commercial off-the-shelf (COTS) software: Organizations can purchase pre-developed software solutions from commercial vendors. These software products are typically ready-made and designed to fulfill common business needs. Examples include productivity software, customer relationship management (CRM) systems, and accounting software. COTS software can be licensed based on a one-time purchase or a subscription model.

2. Custom software development: Organizations may choose to develop custom software tailored to their specific requirements. This involves hiring software developers or outsourcing the development work to a third-party vendor. Custom software offers flexibility and can be designed to align with unique business processes and workflows. It allows organizations to have full control over the software's features and functionality.

3. Open-source software: Open-source software is developed collaboratively and made freely available to the public. Organizations can acquire open-source software without incurring licensing costs. They have the right to use, modify, and distribute the software as per the terms of the open-source license. Open-source software can be an economical option, and it allows organizations to benefit from community-driven development and ongoing improvements.

4. Software as a Service (SaaS): SaaS refers to software applications that are accessed and used over the internet. Organizations can acquire software on a subscription basis, where the software is hosted and maintained by the vendor. Users access the software through web browsers or dedicated client applications. SaaS eliminates the need for local software installation and offers scalability and accessibility from any location with an internet connection.

• Making prosthetic limbs for patients
• Making items which allow precise reconstructive surgery
• Making light-weight plane wings
• Making sculptures

SECTION A (40 MARKS)

1.What is meant by

    a)Analogue data

     b)Digital data                           (4 mks)

2. Distinguish between transcription and transposition types of errors and give an example of each  (4mks)

3. a)What are peripheral devices?  (1mk)

   b)Give two examples of peripheral devices  (1mk)

4a)What meant by the term user-friendly as used in software development? (1mk)

  b)Distinguish between the terms single-tasking and multi-user as used in operating systems  (2mks)

5.What actions should be taken in case of a fire outbreak in the computer laboratory?  (4mks)

6a) What is an Internet Service Provider?    (1mk)

  b) An employee in a business company is charged with the responsibility of putting the company advertisements on the Internet.

 i) State the professional title of the employee. (1mk)

ii) Give an example of software used by this employee to carry out the above task.    (1mk)

7.Differentiate between COM ports and LPT ports     (2mks)

8.Explain two ways in which ICT can enhance commerce.  (2mks)

9. Explain the following software terms:

    a) Portability       (1 mk)

    b) Modularity      (1 mk)

10. a) State two application areas of desktop publishing software. (2mks)

     b) Explain the following graphic terms:                                                                                     

     i) Rotate (1 mk)

    ii) Crop  (1mk)

12. a)List two arithmetic operations that can be performed on a row of numeric data in a word processing table.    (1 mk)

     b) In each case of (a) above, write the expression used.  (2mks)

13. List two methods of gathering information during the system development process   (2mks)

14.Name three types of optical disks.(3mks)

15.The diagram below shows a formatted plate surface of a storage disk.

            Shade and label:

            a)         one sector                                                                                ( 1mk)

            b)         One block                                                                                (1mk)

SECTION B (60 MKS)

Answer question 16 and any other three questions from this section in the  space provided

16 a) List two examples of:

       i) Third generation languages    (2mks)

       ii) Object oriented languages    (2 mks)

b) Draw a flowchart to compare three non-equal numeric values A, B, C and prints the largest of the three. (11 mks)

17 a) One of the functions of an operating system is job scheduling.  Explain what is meant by job scheduling.   (1mk)

    b)List and explain three types of user interfaces.                      (6 mks)

    c)Describe the following categories of software:

       i) Firmware                 (1mk)

       ii) Proprietary software  (1mk)

     d) a new company XYZ intends to go into the business of desktop publishing. Advise the company on three computer hardware system specification features to consider as a measure of enhancing performance. (6 mks)

18. a) distinguish between the following sets of terms as used in spreadsheets.        (2mks)

     i)Worksheet and workbook

     ii) Filtering and sorting

     b) State one way in which a user may reverse the last action taken in a spreadsheet package.        (1 mk)

     c)The following is a sample of a payroll. The worksheet row and column headings are marked  1, 2, 3, .  and A, B, C.  respectively